Frequently Asked Questions
IS THERE WIRELESS INTERNET?
Though we do encourage our guests to unplug during their stay, we do have a wifi in each building.
DOES THE SYLVAN WELL HAVE YOGA EQUIPMENT?
Yes, we have some mats, straps, and blocks for use, but we encourage you to bring your own equipment.
DO YOU HAVE AN EVENT COORDINATOR?
Yes, Jeff and Lisa provide this service onsite. We can also work with privately contracted wedding/event coordinators as needed.
IS A STAFF MEMBER ONSITE AT ALL TIMES?
Yes, we generally have staff onsite from 9am-5pm. But we always have on-call staff just minutes away.
IS AIRPORT PICKUP INCLUDED?
Airport pickup is included in some retreat packages. In other situations, we can help arrange transportation to and from an airport as well as the rest of your stay.
IS THERE DAILY MAID SERVICE?
Generally no. We will tidy each building daily, though we only refresh sheets and towels upon request or every three days.
ARE THERE WILDLIFE ENCOUNTERS ON THE PROPERTY?
Not to startle anyone, but yes, this is West Virginia. We do have bears, mountain lions, wolves and other elusive animals that occasionally roam through our fields and woods, but they are usually an exciting and rare encounter! We have deer, coyotes, turkeys, owls, hawks and many other animals and birds that make this land their home.
WHAT ARE SOME AVERAGE DRIVING DISTANCES TO HIGHLIGHTS OF THE AREA?
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Washington, DC: 225 Miles
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Pittsburgh, PA: 123 Miles
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Baltimore, MD: 188 Miles
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Columbus, OH: 184 Miles
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Richmond, VA: 155 Miles
WHAT IS THE MAXIMUM OVERNIGHT OCCUPANCY?
Each of our cottages sleeps up to 4 people. Our loft sleeps 2 people. We also have 2 guest rooms in the Healing House for special guests.
IS COST OF FOOD INCLUDED IN THE STAY?
Breakfast is included with all stays. All meals and snacks are included in extended retreat stays. Special meals can be accommodated for short term stays with prior arrangements.
DO YOU OFFER PRIVATE FITNESS OR YOGA CLASSES?
Yes, we offer private classes to guests and non-guests onsite. Please inquire if you would like to set up a private session or service while staying on property..